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Customer Service Training

Customer Service Excellence is mandatory for business growth and acceleration. Happy Customers are Loyal Customers and you definitely want your customers coming back again and again

Let me engage and train your staff to put on the right attitude always, especially when engaging with your external stakeholders - they are the ones who keep you in business. Let's provide training for your team to boost productivity and efficiency.

When your employees have a sense of ownership and flexibility, they give off their absolute best/ It is not about fulfilling requests but creating positive experiences which ultimately leads to customer retention and loyalty

Customer Service Training and followups available

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Business Strategies

Whether it is a business overhaul, leaping into new directions or just stroking some new ideas. Let us talk it over, i'll get my hands dirty and we can create some magic together.

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Training Programs

I make it a duty to train all Brand Ambassadors who work on any brand I manage. It is important that the people (temps) who work on our brands as marketers understand the Why and the How to communicate not only the campaign's essence but also the brand's essence in the simplest form, before any sales or sampling engagements.

Also, conduct Brand-building sessions focused on undergrads/tertiary students to prepare them for life after school

My Work

I have had the privilege of working with a number of brands particularly in the FMCG sector across West and Central Africa, across varied segments - from tobacco, skincare, personal care, skin cleansing, dairy, spreads, culinary, media, and the service industries

Product Launches

From concept to execution, each launch reflects strategic planning, creative storytelling, and data-driven marketing.

All launched products